Answers for every kind of night.

Sami is an intelligent, configurable, video-based nighttime movement monitoring system. Using specialized software and an infrared night-vision camera, Sami alerts a parent or caregiver on their iPhone or iPad to unusual movement in the monitored location. Events can be recorded automatically so they can be reviewed later and shared with medical providers.

Sami works well for many families and self monitoring individuals, but here are things to consider:

Sami is designed for monitoring during sleep. You'll need a place to mount the camera in the bedroom, pointed at the sleeping location.

Sami alarms on motion. The motion can be small and does not need to be repetitive, but Sami works best when an event lasts 15 seconds or more. You can shorten the time before the alarm sounds, but settings under about 15 seconds will likely produce more false alarms than you would like.

If the person you're monitoring is a very restless sleeper, shares a bed, or sleeps with a family pet or service dog, you may get frequent false alarms.

The camera has visible lights on the front: a bright power light that can be easily covered, and a ring of dim red lights that cannot be covered because they allow the camera to see in the dark. Most people are fine with this, but some children are bothered by it (and some like it). The lights do not flicker. If the red glow is a concern, an external IR light placed away from the bed can illuminate the room invisibly. We offer this as an optional accessory which you can purchase here.

Sami requires a good quality Wi-Fi connection between the camera and your device. If Wi-Fi drops, Sami will alert you. If your home network is unreliable, consider the Sami Hub, which creates a dedicated network for Sami and doesn't require internet at all.

We want you to have the best possible monitor for your needs. If you have any questions about whether Sami is right for your situation, email us at sales@samialert.com and we'll give you our honest opinion. If after using Sami you decide it isn't right for you, let us know within 45 days and we'll take it back, no questions asked.

If you order a Sami Complete Kit, everything you need is included. Otherwise you will need:

• An iPhone or iPad running iOS/iPadOS 15.0 or later with the Sami App downloaded
• A Sami Camera
• A Wi-Fi network - either your home router or the Sami Hub.

Sami uses proprietary algorithms to filter out the ordinary motion and noise that a conventional monitor would report. Fine-tuning the alarm sensitivity greatly reduces false alerts, and fewer false alarms means better sleep. Sami also records events automatically, a capability not found in baby monitors, and can suppress live video and audio until an alarm is triggered.

Sami gives you the security of a system that alerts you only when necessary, configured to your situation rather than one-size-fits-all. It provides high quality, accurate recordings that are time, date, and duration stamped for documentation, review, and communication with your specialist. There are no wearables, nothing to charge, and no monthly fees.

Sami is a nocturnal movement monitor, not a medical device. It detects movement of all kinds, regardless of the movement's origin, and alarms on any motion that continues longer than the period you set. Two important notes: the camera must be able to see the motion, so heavy covers can hide small movements; and no monitor is 100% reliable. Some families concerned about nighttime seizures pair Sami with a pulse oximeter for an additional layer of monitoring. Sami comes with a 45-day return window so you can verify it works for your situation.

Sami detects rhythmic movement (shaking, rocking, head bobbing, tonic-clonic activity), non-rhythmic movement (jerks, twitches, flailing, posturing), and full-body movement (sitting up, standing, crawling). It works best with events lasting more than 15 seconds. Sami cannot detect: the absence of motion, motion lasting less than about 5 seconds, audio-only events, temperature, or heart rate changes. Here is a video demonstration of Sami's movement alarm.

Questions about your specific situation? Email sales@samialert.com.

No, Sami does not detect breathing, though it can be viewed using our "Show Motion" feature which will highlight even small movements in red. Here is a video demonstration of this.

Yes. Sami monitors movement visually, so it works for all ages and weights. Some people even use Sami to monitor their pets and other things!

Sami is not FDA cleared. Sami is an abnormal movement monitor and will detect movements of all kinds and is not specifically intended for any specific use.

Sami is primarily designed as a nighttime monitor. You can use it during the day, for example to monitor naps. Sami is not designed to detect non-sleep abnormal movements, and will struggle to tell the difference between normal awake behavior and something you might want to be alerted to. This means the alarm is of limited use during waking hours, but since all movement is recorded, Sami can be useful for capturing a daytime event for later review.

Yes. With the alarm muted, you can record your sleep for review the next day, and these recordings can also be useful for medical consultations. With the alarm on, Sami can alert you after unusual activity so you can take action if necessary, such as taking medication.

Yes. You'll normally need to bring a Wi-Fi network along with the Sami Camera, since it usually isn't possible to connect the camera to hotel Wi-Fi. The Sami Hub is designed for exactly this: it's portable, needs no internet connection, and the camera connects to it automatically.

Yes, with a Sami Hub and a consistent power source. Third-party portable power stations may work, but we haven't tested or endorsed specific models.

Yes, many families use Sami with bed enclosures. Mounting the camera on the ceiling often provides the right angle; a bed post can work as well. If there is too much glare from the camera's infrared illuminators, you can switch them off and use an external IR lamp.

You have the option to use the app's clock mode, where you can mute the audio and replace the live video feed with a clock display for privacy; unless recordings are disabled, the camera will make recordings while clock mode is activated, and will still alert you to an abnormal movement event. We recommend agreeing on a privacy plan with the person being monitored.

Sami does not connect to the cloud - our company does not collect, store, analyze, or otherwise access your video data in any situation or way.

If you don't plan to move locations often, have reliable home Wi-Fi, and already own an iPhone or iPad running iOS 15 or later, the Sami Camera alone is all you need; it connects to your device through your home Wi-Fi.

The Sami Complete Kit adds an iPad and the Sami Hub, giving you an out-of-the-box-ready monitoring system that is fully tested and pre-configured before it ships. Just plug everything in and open the Sami app to begin monitoring. It only requires access to a power outlet; no reliable home Wi-Fi needed.

The Sami Hub is a dedicated Wi-Fi network for Sami. It requires no internet connection, is portable, is immune to internet provider outages, is personally tested before shipping, and the Sami Camera connects to it automatically. It creates a private, secure network used only by your Sami Camera and your monitoring device.

No. The Sami Hub creates a closed Wi-Fi network intended only for the Sami Camera and your iPhone or iPad. It does not provide internet access.

Yes. The Sami Hub does not depend on internet service at all. A power outage, however, stops both the Hub and the Sami Camera. You will be alerted if the Camera becomes disconnected.

Yes. The camera continues recording to its microSD card even without internet or Wi-Fi. Note that initial setup requires a Wi-Fi connection, and live monitoring and alerts require an active Wi-Fi connection between the camera and your device.

The Sami Camera comes with a 32GB microSD card, which stores 5,000 recordings locally, up to 25,000 minutes of HD video and audio. Recordings are then transferred to the Sami app, where many more can be stored depending on the available storage on your iPhone or iPad.

The camera includes a 32GB microSD card. If you ever need a replacement, use only a 32GB microSDHC card rated Class 10 / U3 / V30 (we recommend SanDisk). 64GB and 128GB cards are not supported.

No, the camera does not zoom. If you need a closer view, mount the camera closer to the sleeping area. You can zoom in on recorded video during playback.

Yes. The app provides live, real-time audio and video from the camera.

Yes. The Sami Hub supports multiple cameras. However, one iPhone or iPad can only monitor one camera at a time. For simultaneous monitoring of multiple cameras, you'll need a separate device for each.

Not simultaneously. You can switch between cameras by removing and re-adding a camera in the app; you'll need each camera's password, found under Settings, then Camera Password. For simultaneous alerts from multiple cameras, use a separate device for each. If you need help, contact support.

You can connect multiple devices to the camera. We recommend running no more than 4 at the same time.

Yes, but turn off the other cameras' infrared (IR) lights to avoid interference. One IR light source in the room is enough for all cameras to see.

Global kits include universal plug adapters for the Sami Hub. The camera always ships with universal adapters regardless of kit.

Place the Sami Hub within roughly 30-40 feet of the camera, either in the same room or between the camera and your monitoring device.

No. The Sami app has been optimized for use with the Sami Camera.

The camera keeps recording to its microSD card even when the app is in the background or closed, and those recordings transfer to your device the next time you open the app. However, alerts, live monitoring, and automatic transfers do not work in the background. For the alarm to function, keep the app open in the foreground and the device plugged in. Consider enabling Apple's Guided Access feature to keep the app in the foreground.

No. There are no push notifications; the app must be open and in the foreground for alarms to work. You can connect multiple devices, each with the app open, so more than one caregiver receives alerts.

Yes. You can configure the alarm to only sound between the times you specify, for example between 9pm and 7am.

Any motion in the border is ignored. This is used to exclude areas of regular motion (like a fan) that aren't relevant to the movement you want to monitor.

If SmartEdge is on, the border size is fixed. If there is motion in the border before motion in the center, the alarm is suppressed; if there is motion in the center first, the alarm sounds as usual. This helps prevent false alarms when a person is going to sleep or a caregiver enters to check on them.

The default alarm is a Navy surface ship General Alarm sound (AN/SIA-114B, to be precise). Very effective. Five other alarm sounds are available if you'd like something less "alarming."

The app is suspended while you answer a call and resumes when the call ends. Notifications appear briefly and won't interrupt Sami unless you leave the app to read or respond. The camera continues recording even when the app isn't running; recordings transfer to your device once you open Sami again.

When pressed, the live display highlights motion in red. This is useful for testing the sensitivity of the motion detection.

The app automatically deletes the oldest non-locked recordings to make space. Locked recordings are never automatically deleted. If you have recordings you want to keep, lock them and/or copy them to your computer or email them.

The easiest way is to email them: while playing a recording, touch the Email button. Note that emailing splits longer recordings into multiple parts. Alternatively, copy recordings using a computer, which is faster for large numbers of recordings and saves them intact.

The motion threshold determines how much motion counts as significant. The alarm threshold sets how long significant motion must continue before the alert activates. Both come with default settings that can be adjusted.

The lock function dims the screen and secures the app's buttons in their current state, reducing the chance of accidentally changing settings while handling or carrying the device. While locked, the app is still monitoring and will vibrate in addition to sounding the alarm when triggered.

Red indicates the alarm was triggered close to the time the recording was made.

Yes. Recordings are made even when the alarm is disabled.

No. The alarm is based on motion.

Yes. You can use the front or back camera on your device, though you won't be able to make recordings and Apple's cameras don't work in the dark. This is mainly useful for trying out the app and for demonstrations.

Sami works on iPhones and iPads running iOS/iPadOS 15.0 or later. Macs and Apple Watches are not supported. The free SAMi3 Sleep Activity Monitor app is available on the App Store.

Any iPhone or iPad running iOS 15 or later works well. We recommend dedicating a device to Sami, since the app must be open and running in the foreground for the alarm to trigger (recordings are made even without the app running).

Not currently; Sami is iOS-only. We are working on Android support, but it will take time. In the meantime, consider the Sami Complete Kit or Camera + iPad Bundle, which include an iPad, or a used or refurbished Apple device running iOS 15 or later.

Your iPhone or iPad requires Wi-Fi, but the camera can use either Wi-Fi or wired Ethernet. No internet connection is required. Sami works entirely on your local network, and running without internet (for example, on a dedicated Sami Hub) is more secure and can be more reliable. An internet connection is only useful if you want to email recordings or send us diagnostic information.

Wi-Fi performance matters, so use a good quality router. The camera supports IEEE 802.11 b/g/n on 2.4GHz only. We recommend a dual-band router, which lets the camera connect to one band while your device connects to the other, improving performance. If you'd rather not depend on your home network at all, the Sami Hub provides a dedicated, private network for Sami.

If your home Wi-Fi is unreliable, consider the Sami Hub, which creates a dedicated network and doesn't need internet, or add a Wi-Fi extender to your home network.

If you're using Sami with your home network, generally 50-100 feet depending on your environment. Consider adding the Sami Hub to your purchase for greater connection strength and a dedicated, private, secure network for Sami.

Sami can't pull data from third-party devices into the app, but it can be used alongside mattress pads and wearables with no interference.

Current pricing is on our website. There are four options: the Sami Complete Kit (our most popular: camera, iPad, and Sami Hub), the Sami Hub Kit, the Sami Camera + iPad Bundle, and the Sami Camera on its own. If cost is a barrier, please see our Funding Guide; there are organizations that can help.

No. There are no subscription or recurring fees. Your purchase includes lifetime access to the Sami app.

Sami is not a medical device, but it may be eligible for reimbursement through insurance (private, Medicare, Medicaid, HSA/FSA) depending on your situation and plan. Coverage is unfortunately uncommon, but some customers have succeeded, so check with your provider.

To submit an insurance claim, you will likely need:

• A doctor's letter of necessity to the insurance company.
• A prescription written for the exact product you want (for example, Sami Camera or Sami Complete Kit).
• The CPT/HCPC code: E1399.
• Our N.P.I.: 1437562881.
• Our legal name: SAMi Technologies, Inc. (formerly HiPass Design LLC), FEIN / Tax ID 45-4602935.

If you need a quote, please fill out the form on our About Us page. Full disclaimer: Sami is a nocturnal movement monitor and will detect all types of movement regardless of the movement's origin. SAMi Technologies, Inc. does not guarantee the effectiveness of Sami for any particular application, and use of Sami is solely at your own risk. Sami has not been evaluated or approved by the U.S. Food and Drug Administration or any other government agency for any purpose. Sami is not a medical device and is not intended for use in the prevention, diagnosis, mitigation, treatment, or cure of any disease or other conditions. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Sami can sometimes be funded through a Medicaid waiver, but not through standard Medicaid or Medicare. We partner with waiver programs in Arkansas, Colorado, Indiana, Minnesota, Missouri, Upstate New York, North Carolina, Ohio, Oklahoma, and Wisconsin; see our Funding Guide. You'll need a Medicaid Case Manager and an active waiver. Note that Sami does not accept waiver payments directly; a third party or DME provider must purchase on your behalf. If a waiver isn't available to you, consider applying for a Danny Did Foundation grant.

There are many ways to fund a Sami purchase. Our Funding Guide lists them. We work with a number of foundations that can cover the entire cost of a Sami Complete Kit if you apply. Some customers have also received insurance reimbursement; check with your provider.

Yes. Email partners@samialert.com with details about your organization and we will follow up.

We don't accept personal checks. To pay via PayPal, corporate check, ACH, or wire transfer, fill out this form for a quote or invoice which has payment instructions.

Fill out this form to request a quote or invoice.

Add the items you want to your cart, then select "Check out." On the checkout page, enter your code in the "Discount code" field and hit "Apply" and your pricing will adjust to the discounted rate.

Orders typically ship the following day and most take 3-5 business days to arrive (though we cannot guarantee a specific delivery date).

Yes, we ship worldwide. Shipping costs are added at checkout.

No. Not at this time. Orders typically ship next day and take 3-5 business days to arrive.

Generally no. If you are wanting to ship to a P.O. Box please reach out to us via our website chat so we can investigate this.

If for any reason you are not 100% satisfied, you may send your Sami purchase back for a full refund within 45 days of delivery. Returns are not accepted for the EpiSafe Pillow by SleepSure™. To initiate a return, fill out our contact form and select "return" as your reason for contacting us. Please note:

• Products returned directly to Sami must have been purchased from samialert.com; products purchased elsewhere should be returned to the original retailer under their policy.
• Customers are responsible for return shipping costs and assume risk of loss or damage in transit.
• Products must be returned in original packaging, in good condition, with all non-consumable parts. All returns are inspected; a $30 restocking fee applies to returns not in good condition, and damage beyond normal wear or missing accessories may incur an additional fee deducted from the refund.
• After we receive your return, we credit your original payment method within three days. The credit does not include shipping fees, customs, duties, or taxes; if duties or taxes were paid on receipt, contact your local customs office for reimbursement.
• Refund processing takes 5-10 business days depending on your financial institution.

Fill out our contact form and indicate under "Reason For Contacting Us" that you'd like to make a return.

We stand behind the quality of our products. If your Sami device experiences a manufacturer defect, we'll replace it at no cost within 1 year of the date you received your order. To make a claim, submit a support request with a detailed description of the issue, your order number, and any relevant photos or app log files. If the issue is covered, we'll send a replacement at no cost; in some cases we may request the damaged item back with a prepaid shipping label. If your device is outside the warranty period, contact us anyway and we'll see what we can do.

Contact our support team through the contact form and choose "Technical Support." Provide as much detail as you can about the problem and the steps you've already tried; many issues can be fixed with basic troubleshooting. If your Sami has failed within the 1-year warranty period and we can't resolve the issue, we'll send you a replacement.